
Answers to your common questions
What types of flooring do you offer?
We offer a wide variety of flooring options, including hardwood, laminate, luxury vinyl, carpets, tiles, and eco-friendly options. Whether you’re looking for residential or commercial flooring, we have something to suit your style and budget.
How can I determine the right flooring for my space?
Our team of experts is available for personalized consultations. We consider factors such as traffic levels, aesthetic preferences, moisture concerns, and your budget to recommend the best flooring solutions for your home or business.
Do you provide installation services?
Yes! We offer professional installation services for all types of flooring. Our skilled team ensures that your new flooring is installed correctly and efficiently, providing a seamless finish to enhance your space.
How long does the installation process take?
The duration of the installation process depends on the size and complexity of the project. Generally, installation can take anywhere from a few hours to a few days. We provide estimates during the consultation process.
What is your return policy?
We accept returns on eligible products within 30 days of delivery. Items must be in their original condition and packaging. Custom orders and clearance items are non-refundable. For detailed return procedures, please refer to our Refund Policy.
Do you offer warranties on your flooring products?
Yes, most of our flooring products come with manufacturer warranties. The specific terms and coverage vary by product. Please ask your sales representative for warranty details on any product you are considering.
How can I maintain my flooring?
Maintenance varies by flooring type. Generally, it includes regular cleaning using appropriate methods, avoiding excessive moisture, and periodic professional maintenance. Our team can provide you with specific care instructions based on your flooring choice.
What payment methods do you accept?
We accept various payment methods, including major credit cards, debit cards, and financing options. Please check our website or contact us for more details.
How can I track my order shipment?
Once your order has shipped, you will receive a confirmation email with tracking information. You can use this information to monitor your shipment’s progress on the carrier’s website.
Do you offer discounts or promotions?
Yes, we regularly offer discounts and promotions for our products and services. We encourage you to sign up for our newsletter or check our website frequently to stay updated on the latest deals and special offers.